Återbetalningspolicy

Returns and refunds

You can return your order within 14 days of receiving it. After 14 days we cannot offer a refund or exchange. This does not affect your statutory rights if an item is faulty or not as described.

To be eligible, the item must be unused, in the same condition you received it, in its original packaging with any tags attached.

How to return
Email info@lufcnews.co.uk with your order number and the reason for the return. We will reply within 1-2 working days with the return instructions. Return postage is paid by the buyer. We recommend a tracked service for items over £75, as we cannot guarantee we will receive a returned parcel.

Refunds
Once we receive and inspect your return we will email you to confirm whether the refund is approved. Approved refunds go back to your original payment method. Please allow 2-7 working days for the money to reach your account. Original postage is refunded only if we sent the wrong item or the item is faulty.

Faulty, damaged or incorrect items
Email info@lufcnews.co.uk within 14 days of receipt with your order number and a photo of the problem. We will arrange a replacement or refund.

Exchanges
To ask about an exchange, email info@lufcnews.co.uk with your enquiry. Please check the size chart on each product page before ordering.

Items not received
Check the packaging carefully, as items can ship separately with different tracking numbers. If something is still missing, email us at info@lufcnews.co.uk within 14 days with your order number.

Football News UK LTD, 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom. Company number 12060029.